Training available from Dean Inman
Through Poly-Apps
Polymeric Applications Consulting, LLC
(updated May 3, 2009)
Continuous Process Improvement
- The Basics
- Intermediate
- Team Leadership
- Facilitator Training
Change Management
- Preparation for Change within an Organization.
- Becoming a Leader of Change.
- The Skill and Art of Goal setting for Teams, Leaders, Personnel and Personal.
- Who Moved My Cheese?
Lean Manufacturing
- The Basics – What is it and why is it important?
- What is Six Sigma and why does it sound intimidating? What are the different levels of training and how should it be used in a Lean Manufacturing operation?
- The Toyota Production & Management System – The Basics.
- The Toyota Production & Management System – Level II
- Six Sigma Training for the different levels “on-line” for Culture Care Team, The LEAN Team, and the Product Business Team and how to manage the success of the training.
- The Toyota Production System and its application to other manufacturing companies.
Quality Systems (What is the true cost of quality?)
- Practical & useful ISO procedures. ISO for Improvement.
- What part does specification, recipe, process control, procedures, technique etc. play in determining the level of quality?
- The Effective Quality Audit Team --- How does it work?
- Basic Quality Systems
- Who is responsible for quality?
- Can a business inspect in quality?
- Quality Systems II
- The Role of Process Control verses Inspection.
- Product design, inspection, testing and measurement as predictors of product performance at the customer and the customer’s customer.
- Effective Corrective Actions
- The Effective Quality Audit Team – What is it and how does it run?
The New Manager
- Transition from operator to Supervisor to Manager
- Stepping up to Supervisor
- The New Supervisor
- First-Level Leadership
- Making the Transition from Staff Member to Supervisor
- Using the S.M.A.R.T. personnel evaluation technique. Specific, Measurable, Attainable, Time limited for completion.
- Train the trainer. (How do we transfer the information and skills that we have to those that need it)
- Trainer skills and techniques
- Conflict Management
- Resisting the Pull of Office Politics
The New Trainer
- The First Time Trainer
- The Trainer’s Tool Kit
- The Trainer’s Handbook --- AMA
- Trainers in Motion
- How to Manage Training --- Facilitating Workplace Learning for High Performance.
Leadership Training
Managing your business during a recession and tough times
- How do people react to “tough times”?
- How to manage an organization through "tough times"
The Future, the “Desired State for an Organization”
- What will be the look of our company in 1 year, 5 years, 10 years, etc.?
Marketing
- How do others (customers and competitors) view us?
- SWOT -- Strengths, Weaknesses, Opportunities, Threats.
- Company Vision for Marketing.
- Does each customer know their key (personal) contacts within our company?
- What determines a Customer’s opinion of a supplier?
- How do we determine the true impression of each customer of our company?
- Effective Product Business Teams and Facilitation of the Team.
- Defining Complete Customers Satisfaction.
Time Management Skills
- Making realistic commitments and sticking to them
- Keeping and Controlling “your” calendar.
- To-Do lists and the effective setting of priorities.
- Modern Calendars
Customer Service Training
- How to make customers feel well served and to keep them happy.
- The harm that one bad day can have on the relationship between a supplier and a customer.
- Is the customer always right?
Technical Service Training
- Printing
- Seaming
- Packaging applications
- Many customized topics relating to specialized requirements
Technical and Process Engineering
- All aspects of technical, analytical, chemical and process control, measurement, of issues within a manufacturing and laboratory environment.
Managing Research and Development
- R&D and Product Development – The Difference
- Effective Product Development
- Managing Technical personnel
- Cal Tech Training for Product Development
- The Human Side of Managing Technological Innovation.
End use technical applications training
- Technical Service Engineers (more in depth topics to provide focus on technical service phone calls and customer visits)
- Operator and others (Where does our product go, how is it used and what part do I play?)
- Customers Service
- QC
Problem solving techniques
- What can we learn from others and why are we reluctant to use the knowledge of others?
- The application of the Scientific Method in problem solving. How and why did Toyota use this method? How is it used and why is it so powerful?
- Process Engineering Techniques
- Root Cause Analysis
- Operations measurements.
- Small focused teams
- 360 degree process evaluation.
- Critical Path Thinking
- Whacking Moles --- Why do they keep popping up somewhere else?
Project Management skills
- Effective planning for management of small and large projects.
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